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heart mercantile

Dayton at Work and Play: Kait Gilcher- Heart Co-Owner

March 24, 2025 By Bill Franz

Several people have suggested I post about Heart Mercantile because they’ve done so many good things for Dayton, so I stopped by recently and met Kait. I asked her how long the business has been in operation.
“Brittany Smith started the business in 2015” she told me. “It wasn’t in this location but it’s always been in the Oregon District. That’s worked out well for us. People visit the area often so there are always folks walking by. People also bring out of town guests to the Oregon District, because it’s one of the areas that make our city special. While they are here they can stop in for a souvenir of their visit to Dayton.”
I see that many of your products relate to Dayton. “Our shop offers a wide variety of gifts, but we specialize in items that relate to Dayton. We say we’re Dayton-centric. All of the Dayton themed items are designed by us and to the extent possible they’re also made in Dayton.”
A lot has happened during your 10 years of operation – the day 14 tornadoes hit the city, the mass shooting on this street, the pandemic. I understand your business has done a lot to help people through those troubles.
“That’s something we’re passionate about. We try to give back as much as we can, and we have a donation center to make it easy for others to support the causes we care about. You mentioned the Oregon District shootings. Just two days after that terrible event we designed a new shirt to honor the vic

tims and the #DaytonStrong movement and donated all of the profits to a fund created by the Dayton Foundation.”
Is anything happening soon that you’d like to mention?
“Derby Day will be here soon, with a fashion show and wiener dog races. That’s always fun. And we do monthly block parties. The Oregon District is a great part of Dayton and we try to contribute in our own way to keeping the area interesting. “

Heart Mercantile

In the Oregon District
601 E. 5th Street,
Dayton, OH 45402
Open daily 11am – 8pm

Order Online

Filed Under: Community, The Featured Articles Tagged With: heart mercantile, Kait Gilcher

Kevin Myers Views of Dayton: Oregon District

September 7, 2020 By Kevin Myers

Heart Mercantile: A snarky shop filled with clothing, home goods, local/handmade, Dayton-centric gifts, jewelry, and much more.


The Trolley Stop building was constructed in 1839 and is the oldest continuously operating tavern in Dayton.  This location originally housed a residence, a meat and provisions store, a tavern, a shoe-shine shop, a barbershop and several sleeping room

Ned Pepper’s, named after notorious outlaw and one of the main antagonists of True Grit ,was opened in 1994.

Looking West bound down Fifth Street.

You can see more of Kevin’s phots on his Facebook page or on SmugMug

Filed Under: Community, The Featured Articles Tagged With: heart mercantile, Oregon District, trolley stop

Love an Independently Owned Business? Show Them Some Love

April 29, 2019 By Lisa Grigsby

If you love an independently owned business, take a few minutes of your time and show them some love by recommending them on FB and/or leaving them a review on Google. Your favorite bars, pizza joints, restaurants, shops, anything.

The people on the other side of the review will be jumping up and down with excitement. They work really hard. Recommending the business they bust their ass for is the easiest way to put a smile on someone’s face. Small businesses live by their reviews and don’t have big budgets for marketing and advertising. The big box stores and mega corporations don’t need your reviews-we all know Target isn’t going anywhere. If we want to keep independent businesses around, we have to shout them out so people can find the gems.  It will make someone’s day. Instant karma points.

***Even better when you mention the specific name of the person that helped you. Customer service is hard, and calling them out for a job well done is the kindest thing you could for someone who took care of you or went the extra mile.

Conversely, when you have a bad experience or have something to say, it is always best to contact the business directly. No need to trash the entire establishment, their online reputation, nor hurt their future business because you have a very valid opinion about something or even because the mashed potatoes were a little cold for your liking.

We’ve all made some social media blunders at some point (??‍♀️guilty) and hopefully learned from them. Your opinions and feedback are valued more than you may realize to small businesses, and social media is very powerful.

If you care at all and want to truly help and make your voice heard, there’s a better way. Tell them privately. Bashing publicly because of a minor detail or single  bad experience hurts everyone that depends on that business for their livelihood; their staff, their families. Businesses want to hear your feedback to improve, to right wrongs, and to grow. Small business owners want to know what’s going on (especially when they’re not always standing right there) and love suggestions, advice, and constructive criticism. Owners and managers can’t have their eyes on every single little thing (though they try) nor control every circumstance. Businesses are compromised of humans, and humans make mistakes. If you see something that isn’t right, let them know privately and give them the opportunity to make it right. Most likely they will be more than grateful you called something important to their attention so they can address it and do better.

***Also if your server or rep isn’t perfect or makes a mistake, keep in mind it’s not personal and likely has nothing to do with you.

Instead of jumping to the conclusion that they suck, consider that the restaurant may be very short-staffed and they are doing the best they can given the circumstances, or maybe they were called in on their day off to help. They might be a student, working several jobs to make ends meet, tired from being up all night with sick children, or even all of the above. Many people in customer service don’t get sick days and can’t afford to not be at work. Maybe your server is struggling with some sort of loss or fighting a battle you know nothing about…all while Cheryl is running her ragged, she’s trying to make sure Karen’s complicated food order comes out okay, and Carol wants to speak to the manager. Consider all the variables before passing judgment.

And if you believe they are just the absolute worst at customer service, telling management privately or via email is better and far more effective. They can fix problems, implement more training, or decide their employment isn’t a good fit and move on. Telling Yelp that Jessica sucks and took forever to deliver your chicken sandwich isn’t worth it. Jessica may have only lasted a week and isn’t representative of their delicious food and standard service.

Remembering that people are people is so important. Life is hard, and we are all trying. It’s far more rewarding to build people up and do good than to be a dick.


Written by Brittany Danielle Smith, who owns two small businesses in Dayton, and originally posted on her Facebook page and is reprinted with permission.

Heart Mercantile
438 E. 5th St
Dayton, Ohio 45402

Open 11am – 8pm daily

A curated mercantile filled with clothing, home goods, local/handmade, dayton-centric gifts, jewelry, vintage finds and much more.

 

 

 

 

 

LUNA Gifts & Botanicals

261 Wayne Avenue
Dayton, Ohio 45402

Open 11am – 8pm daily

Luna is filled with lovely plants, fresh cut flower bouquets, and many unique gifts for all of the people you love. We sought to fulfill a little niche downtown, a place filled with beautiful things that we would want to find while out exploring, and enjoying the neighborhood that we call home.

 

Filed Under: Community, The Featured Articles Tagged With: Brittany Danielle Smith, heart mercantile, LUNA Gifts & Botanicals

Dayton Made Hot Sauce, Returns Feb 1

January 26, 2016 By Dayton937 Leave a Comment

Chef House’s Sriracha is back & we love her Thai Chile earrings

The hot sauce that took the Dayton area by storm, HouseMade Sriracha is coming back…

And HouseMade Sauces has given Food Adventures exclusive scoop on this one.  Maybe because we are cool, or maybe because our own Chef House is the owner and proprietor of the fiercely popular “HouseMade Sriracha Sauce.”  At any rate you can call us the “Pepper-azzi” for this one, because we have the insight on how Thai Chile peppers have affected this Miami Valley favorite sauce.

 

HERE’S THE SKINNY:

— HouseMade Sriracha has sold out in stores all over the state, and due to a shortage of imported Thai Chile Peppers, HouseMade has been unable to refill the demand for the sauce for months.

— In the meantime, they developed a Peachy Sriracha using habeneros and a Green Sriracha, using Serrano peppers.  While these sauces gained cult followings, people have still yearned for that flagship sauce, the red sauce, the original “HouseMade Sriracha.” 

New Logo – Same Great Locally Made Sriracha !

— Why the pepper shortage? The Mediterranean fly!   Yes, an insect caused an import restriction meaning no produce from the Dominican Republic was allowed shipped to the USA.  This was the first time since 1989 that the United States has banned produce from that country. The last ban lasted 18 months. This fly attacks our citrus crops. It is divesting here.

But no fear hot sauce addicts.. your cravings will soon be answered, and this sauce will be flying off the shelves !

WHERE YOU CAN FIND HOUSEMADE SRIRACHA STARTING FEB 1st:

SPICE PARADISE: Dayton, Ohio12540959_1209963345683755_6442617605603907411_n

THE SPICE RACK: Dayton, Ohio

GHOSTLIGHT COFFEE: Dayton, Ohio

KEENER BUTCHER BLOCK: Dayton, Ohio

KROGER FRESH FARE: Stroop Rd in Kettering

ARROW WINE: Oakwood and Centerville locations

HEART MERCANTILE: Dayton, Ohio

TROY BULK and BARN DELI: in Troy, Ohio

Chef House is brewing up Thai Chile’s for Feb 1st !

WHATS IN THE FUTURE FOR HOUSEMADE SAUCES?

— Owners Chef LeeAnne House and Jason Kramer are now licensed from the FDA to bottle themselves and will longer have to go to a bottler.  They will oversee the batches and ensure that flavor and consistency you love, will be in every drop.  This is the closest thing to LeeAnne’s “home brew” that you will be able to get.

— CARROT MANGO HABANERO will be the next sauce to hit the shelves sometime in 2016.  We cant wait to try this Food Adventure in a bottle.

 — Continue to find HouseMade Sauces all over Ohio.  They are at various locations in Columbus, Cincinnati, Cleveland, and of course Dayton.

— Look for continued national growth.  HouseMade is currently available in retail spots in Indiana, Kentucky and Georgia.

 

IN CASE YOU MISSED IT:

HouseMade has won some regional and national Hot Sauce Competition Awards:

2014– WINNER of the specialty chili category at the Cajun Hot Sauce Festival in Louisiana.

2014 –  1st Place – Small Business Accelerator Contest in Columbus, Ohio

2015 – GRAND CHAMPION of the Cajun Hot Sauce Fest, in Louisiana for their Hot Honey

2015 – 1st Place Jungle – Jim’s Weekend of Fire, Specialty Chili Category for their Hot Honey

 

We cant wait to start pouring Sriracha on our eggs, wings, sandwiches, soups, chicken, seafood, vegetable and everywhere else we find a need.  If you have not gotten your hand on this sauce yet, you are missing a great taste of Dayton ingenuity.

We hold up a bottle of HouseMade Sriracha and toast you all:  “May it heat up your nights, and heat up your days, and tickle your taste buds in many ways.  Hold up your bottles and lets take a tally, here’s to the best  hot sauce in the Miami Valley!

 

“Like” Food Adventures on Facebook for more scoop on Miami Valley food that will knock your Aunt Connie’s socks off!

Until then, browse the photos below of the beloved Dayton made Sriracha sauce that will be back on shelves and restaurant menus next month.

 

Cartoon Version of Chef House

Everyone loves HouseMade Sriracha Sauce !

Logo of HouseMade Sauces

LeeAnee House and Jason Kramer of HouseMade Sauces

Stir it up

Thai chile Peppers are BACK !

Big Ragu toasts Dayton’s favorite Hot Sauce

Pulling the stems off of peppers

The Beginnings of Making HouseMade Sriracha

Filed Under: Dayton Dining, Food Adventures Tagged With: Arrow Wine, Big Ragu, chef house, Dayton, DaytonDining, Dorothy Lane Market, Food Adventures, ghostlight, heart mercantile, hot sauce, hungry jax, keener, leeanne, paradise, spice, sriracha

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